4. Frequently Asked Questions#

4.1. How do I get the region code name of my Azure resource?#

The location is captured as a deployment output in References for this page.

Additionally, the region code name of your resource can be located in the Resource JSON.

  1. In the Azure portal, enter the name of your resource in the search box. Select your resource.

  2. Click JSON View on the top right.

  3. The region code name is the value of location. In the example below, the region code name is southeastasia.

{
    "id": "/subscriptions/.../resourcegroups/dev/providers/Microsoft.ContainerService/managedClusters/inoQulate",
    "location": "southeastasia",
    "name": "inoQulate",
    "type": "Microsoft.ContainerService/ManagedClusters",
    "properties": {
    ...

4.2. How do I retrieve the Object ID of the administrator?#

  1. In the Azure portal, enter Azure Active Directory in the search box. Select Azure Active Directory.

  2. Select Users on the left panel.

  3. In the row of the Administrator’s account, click Copy to clipboard on the Object ID column.

4.3. How do I start my Administration Virtual Machine?#

  1. In the Azure portal, enter Virtual Machines in the search box. Select Virtual Machines.

  2. Click inoQulate-admin-VM.

  3. Click Connect.

  4. Select Native RDP and verify that all three checks have passed.

  5. Click Download RDP File, and open the file when the RDP file download completes.

  6. Click Connect.

  7. Log in to the VM with the credentials as per VM Credentials.

  8. Accept the certificate warnings, if any.

  9. If you are connecting for the first time, go through the setup process.

4.4. What’s the web address for the EJBCA Admin page / Signserver Admin Page?#

The web addresses are configured during the solution setup process. See References for this page for how to get the addresses of the EJBCA Admin Page and Signserver Admin Page.

4.5. Can I configure more than one IP Address that are allowed to access the VM?#

You can configure this setting in the Network Security Group.

  1. In the Azure portal, enter Network Security Groups in the search box. Select Network Security Groups.

  2. Select inoQulate-admin-VM-nsg.

  3. Under the Inbound Security Rules section, click AllowCidrBlockRDPInbound.

  4. In Source IP addresses/CIDR ranges, enter the IP addresses or CIDR ranges allowed to RDP to your VM.

4.6. Can I request temporary access from another IP address to access the VM?#

Depending on your company’s policy, you may be able to request just-in-time access for the IP address.

  1. In the Azure portal, enter Virtual Machines in the search box. Select Virtual Machines.

  2. Click inoQulate-admin-VM.

  3. Click Connect.

  4. In the Just-in-time policy line, Request access is available, if your company policy allows it. Click Request access.

  5. Select Local machine IP if you want to request access from the current machine, or select Other IP/IPs to configure access from other machines.

  6. Click Request access.

4.7. How do I fully uninstall the solution?#

You may fully uninstall the solution by deleting the resource group inoQulate, which contains the Managed Application.

4.8. My Storage Account of Kind FileStorage has secure transfer disabled!#

This FileStorage is attached to one of the Kubernetes Cluster containers as an NFS network drive. The transport layer is already encrypted, and double encryption is not supported.